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Customer information

  • We save the contract and send you an e-mail including your order details. The Terms and Conditions can be viewed at any time on our web page. For security reasons, your order data is no longer accessible via the internet.
  • If necessary, you can print out the order confirmation page for your records.
  • This online shop is currently available in German and English.

Ordering

(with usual ordering method)

1. Select products

Use the navigation or the search function to find the products you want and click on the "Add to cart" button. You can then choose whether you want to continue shopping or go directly to the shopping basket.

You can always view the contents of the shopping basket by clicking on the shopping basket in the top right-hand corner.

You can delete products that were added by mistake by clicking on the X next to the item. If the information on the shopping cart page is correct, click on "Proceed to checkout".

2. Log in

In order to be able to shop comfortably with your next order, you have the possibility to create a free customer account. However, you can also order without a customer account. Simply tick the box "Continue as guest". If you already have a customer account, simply log in and continue through the ordering process.

3. Billing and order address

Fill in the fields accordingly. You can also change any incorrect entries before submitting the order.

If the delivery address differs from your billing address, tick the box "The delivery address differs from the billing address".

4. Shipping method

Select the desired shipping method.

5. Payment method

Then select the payment method - depending on the payment method, you may have to enter further details.

You can also redeem vouchers in this order step. The value will be deducted directly from the total amount of your order.

6. Finish shopping

If all the details are correct, complete your order by clicking on the "Buy now" button. By submitting your order, you accept our terms and conditions and privacy policy. Shortly after placing your order, you will receive an e-mail confirming your order. In addition, we will keep you informed by e-mail about the current status of your order while it is being processed (confirmation of payment and dispatch, estimated delivery time, etc.).

You can also use the "Print order confirmation" button to print out the information again for your records.

We use cookies to optimally design our website for you and to continuously improve it. By clicking the 'Accept' button, you agree to its use. With the button 'Allow functional cookies' you only agree to the technically necessary cookies. Further information is available in our Privacy Policy.